Refund policy

All sales are final

Books do not lend themselves to refunds. But I do issue a partial refund or credit in the event you receive a damaged book. Alternatively, I can ship you a replacement for the cost of shipping.

Please inspect your order upon receipt and contact me immediately if the book is defective, damaged or if you receive the wrong item. Send pictures of the damaged item and the shipping container to thaddiazauthor@gmail.com. Requests for refund sent after 3 days may not be considered for credit/replacement. 

E-book and Audiobook issues

All e-book and audiobooks are delivered by Bookfunnel. Download instructions and directions for technical support are included in the delivery e-mail. However, I'm also available at thaddiazauthor@gmail.com. for any additional questions or other issues that come up.

Refunds
Will only be issued for duplicate charges or other accidental overages that exceed the original order and associated charges (shipping/tax,etc. ) Please send requests to thaddiazauthor@gmail.com